Pickup and Delivery

When you need service, let us pick up and return your vehicle.

You may request a Pickup & Delivery appointment through our online service scheduler. Please note in your appointment request that you would like to schedule a Pickup & Delivery appointment. An advisor will contact you by phone to confirm the appointment.

IMPORTANT: Your Pickup & Delivery appointment is not confirmed until you speak with an advisor directly.

Ask an advisor about Pickup & Delivery at your next visit or click on the "Text Us" icon below.

We'll pick it up.

We'll service it.

We'll drop it off.

Frequently Asked Questions

All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
Distance restrictions may apply. Contact us to confirm.
All FordPass® Rewards members are eligible for this service. The number of times you can use the service depends on your membership Tier. You can sign up for FordPass Rewards here or when you download the FordPass App.*

* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Loaner vehicles are currently not available during Pickup & Delivery services. Contact us with specific questions.
Every service is different. You’ll discuss timing when you book your appointment.
We will contact you however you like: phone, text or email.